How long does shipping usually take?
Our facility’s structure prioritizes quick fulfillment of all orders as soon as an order is placed, we average 2-3 business day deliveries (excl. holidays)
Do you accept returns?
Yes, you have a maximum of 15 calendar days to return an item, each item must be in its original sellable condition in order for your refund to be issued.
Will I receive a tracking number?
Yes, you will receive a parcel tracking number in your initial confirmation email upon placing an order, this is to ensure that we keep an accurate record of whether or not a customer received their order.
What if my item was not received?
Shall any complications arise, please send us a message by visiting the contact us page
Do you wholesale to other businesses?
A large portion of our business is dedicated towards B2B wholesaling, for wholesale inquiries please email our sales department at sales@ajadtrading.com
My question was not listed here, what can I do?
Please visit our Contact Us page, and send us a message using your preferred method of communication.